Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: September 14, 2024



1. COLLECTION OF INFORMATION



At Planet XR Inc., we are committed to protecting your privacy and ensuring that your experience with LunchME is both secure and personalized. When you download the LunchME app and create an account (“Account”), we may collect certain information about you, referred to as “Registration Information.” This information helps us deliver our services, enhance the app’s functionality, verify user identities, and maintain a secure environment for all users.



Registration Information



The types of information we may collect include:

Name: Your full name as provided during registration.

Username: A unique identifier chosen by you.

Email Address: Used for account verification, notifications, and communication.

Mobile Number: For account verification, communication, and two-factor authentication.

Gender Identity: Optional information to help personalize your experience.

Date of Birth: To ensure compliance with age restrictions and for personalization.

Photographs: Images you upload to personalize your profile.

Location: If you grant permission, we collect your device’s geolocation data to enhance the app experience.

Social Media Login Information: If you choose to log in via third-party services such as Apple or Google, we collect the necessary login information to authenticate your account.

Company and Position: During onboarding, we may collect information about your current company and position if you are a working professional.

School and Program: If you are a student, we may collect details about your school and program to better understand your academic background.

Once registered, you can review and update most of your Registration Information at any time by logging into the LunchME app. However, your date of birth and location (which is automatically updated based on the location of your device if you have given LunchME access to it) are not editable after registration. It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this information in your account.



Information Visibility



Profile Visibility: Registration Information such as your name, username, and photographs may be visible to other users who view your profile page within the app.

Additional Categories of Personal Information (CCPA Compliance)

For users who are California residents, the data we may collect falls within the following categories of “personal information,” as defined by the California Consumer Privacy Act (CCPA):

Identifiers: Such as your name and location.

Personal Information: As defined in the California customer records law, including your contact information (email and telephone number) and financial information.

Protected Classifications: Characteristics under California or federal law that you may choose to provide, such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions.

Commercial Information: Transaction details and purchase history.

Biometric Information: Any biometric data provided.

Internet or Network Activity: Information such as your browsing history and interactions with our app.

Geolocation Data: Information related to your device’s location.

Audio, Electronic, Visual, and Similar Information: Such as photographs and videos you upload.

Professional or Employment-Related Information: Such as your work history and prior employers.

Education Information: Non-public educational data you may provide.

Inferences: Derived from any of the personal information listed above to create a profile about your preferences and characteristics.



This comprehensive collection of information allows us to provide a more personalized and secure experience on the LunchME platform while ensuring compliance with relevant privacy laws and regulations, including GDPR and CCPA.




Profile Information



We recommend and encourage you (and all our users) to think carefully about the information you disclose about yourself. We strongly advise against including sensitive information on your profile, such as email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, driver’s license details, and other sensitive information that could be misused or abused.

When you post information about yourself or use the messaging function to communicate with other users, the amount of personal information you share is at your own risk.



Profile Verification Information (Including Biometric Information)



For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts. This may involve asking for your phone number, and in some instances, we might also request that you complete photo verification to confirm your identity. This process helps us prevent the creation of fake accounts that could be used for malicious activities or cybercrime, which threaten the integrity of the LunchME network and the experience for all users.

In addition, for work or education verification, we may ask you to verify your information by providing your work email or by uploading documents such as an offer letter, job letter, or other evidence of your professional experience. This verification may be required for the prevention of fraud and to maintain the credibility of our user base.



Purchases Information



If you decide to purchase an invite for coffee chat services through the LunchME platform, we will process your payment information securely. This includes any necessary details to complete the transaction, such as credit card information, billing address, and purchase history.

Your payment information is processed through our payment partner, Stripe, which ensures that all transactions are handled with the highest levels of security, including encryption and compliance with PCI DSS (Payment Card Industry Data Security Standard).

We retain your payment information securely for the following purposes:

Prevention of Fraud: Ensuring that your transactions are legitimate and safeguarding against fraudulent activities.

Audit and Tax Purposes: Complying with legal requirements for financial record-keeping, including audits and tax filings.



Geolocation Information



If you have granted the LunchME app access to your location through your device settings, we may collect geolocation data when you use the app on your mobile device. This includes information about nearby WiFi access points as well as other location data, such as your device’s longitude and latitude. We may save your device’s coordinates to offer certain features and functionalities to you.

The collection of this information helps us to:

Identify Your Physical Location: This allows us to personalize the app experience and make it easier for you to interact with other users. For example, we may display general locality information on your profile, allowing other users to see how close you are to them, and show you profiles of other users who are near your location.

If you have granted the LunchME app access to your location but wish to disable this feature, you can do so by adjusting your device settings:

For iPhone Users: Go to Settings > Privacy > Location Services > LunchME and turn off location access.

For Android Users: Go to Settings > Location > LunchME > Permissions > Location and modify the permissions accordingly.



Device Information



When you use the LunchME app, we may collect information about your device, including but not limited to the unique device identifier, device model, and operating system. This information is collected for various purposes, such as improving the app’s performance, ensuring compatibility with different devices, and enhancing your overall user experience.

Additionally, if you grant permission, the app may access your device’s address book solely to help you add someone to your contacts within the app. This feature is designed to make it easier for you to connect with other users and is entirely optional.



Links



We may keep track of how you interact with links available on the LunchME app, including links to third-party services. This may involve redirecting clicks or using other methods to track link interactions. We use this data to understand how users engage with content and to improve the relevance and effectiveness of the links we provide. Aggregate click statistics, such as how many times a particular link was clicked, may be shared with our partners or for analytical purposes.



Surveys and Other Contributions



From time to time, we may conduct surveys for research purposes or to gather feedback on your experience with the LunchME app. We may contact you to invite you to participate in these surveys, provide a testimonial, or take part in marketing campaigns. For example, if you have a positive experience using the app, we may ask if you would be willing to feature in our advertising campaigns.

Participation in surveys and marketing campaigns is entirely optional, and more information will be provided at the time of contact. If you prefer not to be contacted for these purposes, please let our Customer Support Team know, and we will respect your preferences.




2. USE OF YOUR INFORMATION



Our primary objective is to ensure that your experience on the LunchME app is both enjoyable and secure. To deliver this experience, we may use your Registration Information and other data in the following ways:

Providing Services and Features: We use your information to offer you the full range of services and features available on the LunchME platform, ensuring you can effectively connect with others for professional networking over coffee chats.

Building Your Profile: Your information helps us build a comprehensive profile to better match you with potential professional contacts and enhance your networking opportunities.

Communication: We may contact you with important information about the app, such as updates, new features, or changes to our terms and policies. This ensures you are always informed about the latest developments.

Personalization: We use your information to personalize your experience on the app, tailoring the content and recommendations to your preferences and enhancing your overall user experience.

Research and Analytics: To better understand how users interact with the app, we conduct research and analytics on usage patterns. This helps us continuously improve the app’s functionality and user interface.




Testing and Improvement: We may use your information to test new technologies, features, and processes designed to enhance the app. This ensures that we are constantly evolving to meet your needs.

Marketing Communications: If you have consented during account creation or through your settings, we may send you information about promotions, offers, and services available on LunchME. You can opt out of these communications at any time through your app settings or by using the opt-out mechanisms provided in each marketing message.

AI-Generated Content: We collaborate with AI deployment companies, such as OpenAI, to provide AI-generated content to our users. This may include suggestions or prompts to help you initiate conversations with other users. Your data may be used to generate personalized content that enhances your interaction on the platform.




3. WHAT OTHERS MAY SEE ABOUT YOU



We believe our users are exceptional, and we want to provide you with opportunities to share your uniqueness with the world. Our app is designed to make it easier for you to connect and interact with other users, and as part of that, some of your information may be publicly visible.

When using the LunchME app, you should assume that anything you post or submit on the app may be publicly viewable and accessible, both by users and non-users of the app. We encourage our users to be mindful of the information they choose to share, as it may eventually become public.

Please exercise caution when posting sensitive details about yourself on your profile, such as your religious beliefs, or health information. You may also choose to add sensitive information when you include certain details or badges on your profile, such as your religion or political views. While you are welcome to voluntarily provide this information when creating your profile, there is no requirement to do so.

Remember that photographs you post on LunchME may reveal additional information about you. By uploading and choosing to share sensitive information about yourself, including through badges or profile details, you are explicitly consenting to our processing of this information and making it public to other users.

We encourage you to carefully consider the information you choose to share on the app and to be aware of the potential visibility of this information.




4. CHILDREN’S PRIVACY



LunchME is not directed at children under the age of 14. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.




5. INTERNATIONAL DATA TRANSFERS



Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take steps to ensure that your data is protected in accordance with this Privacy Policy.




6. YOUR CALIFORNIA PRIVACY RIGHTS



If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) in addition to those listed in section 9 below. These rights include the following, and you are protected from unlawful discrimination for exercising them:

Right to Know: You have the right to request that we disclose certain information to you about our collection, use, and sharing of your personal information over the past 12 months. This includes the categories of personal information we have collected, the sources of that information, the purposes for which we use it, and the categories of third parties with whom we share it.

Right to Delete: You have the right to request that we delete any personal information that we have collected from you, subject to certain exceptions. These exceptions may include information necessary to complete a transaction, detect security incidents, or comply with legal obligations.

Shine the Light Law: California’s “Shine the Light” law (Civil Code section 1798.83) requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for direct marketing purposes. If you wish to learn more about any rights you may have under this law, you can contact us.

Joint Promotions: From time to time, as part of a joint promotion with a third party, we may disclose your contact information to the third party to allow them to market their products or services to you, provided that you participate in such promotion. Where this is a condition for participation, we will notify you before you enter the promotion. Please follow the instructions provided by third parties to unsubscribe from their communications.




7. YOUR RIGHTS (GDPR AND CCPA)



You have rights concerning your personal information, including:

Access: You have the right to request access to the personal data we hold about you.

Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.

Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.

Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.

Opt-Out: Under the CCPA, California residents have the right to opt out of the sale of personal information. Although we do not sell personal information, you can exercise this right by contacting us.

Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.




8. INTERNATIONAL DATA TRANSFERS



Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take steps to ensure that your data is protected in accordance with this Privacy Policy.




9. CHANGES TO THIS PRIVACY POLICY



We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically.

© LunchME. 2024

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